Athene Customer Service Contact Information

The best ways to get in touch with Athene. All the best ways to contact Athene customer service: Phone, chat, email, Facebook, Twitter and more.

Ways to Contact Customer Service:

Athene Customer Service – Phone

Athene customer support call center number: 888-266-8489.

Customer care hours of operation: Monday-Friday: 08:00-17:00 CT.

Other phone numbers:

Fixed Annuities (contracts issued by Aviva Life and Annuity Company OR Athene Annuity and Life Company) and ATHENE MaxRate® Annuity Contracts (beginning with NY1): 888-266-8489
ATHENE MaxRate® Annuity Contracts (beginning with NY0): 866-690-1992
Fixed Annuities (contracts issued by Investors Insurance Corporation): 866-626-1161
Fixed Annuities (contracts beginning with MA): 866-690-1992
Fixed Annuities (contracts issued by Liberty Life Insurance Company or RBC Insurance that DO NOT begin with MA): 800-234-5514
Fixed Annuities (contracts issued by Presidential Life): 800-926-7599
Variable Annuities: 800-423-9398

Life Insurance
Accidental Death: 800-845-9265
Athene Annuity & Life Assurance Company of New York (formerly Presidential Life): 800-926-7599
Cancer Expense / Critical Illness: 800-551-8354
Disability Income Insurance: 800-845-9265
ExpressTERM®: 800-866-9933
Indexed Universal Life (policies beginning with MU): 800-866-9933
LevelTERM®: 800-866-9933
Mortgage Life: 800-845-9265
Mortgage Protection: 877-218-3293
Traditional Life (some policies formerly known as BMA): 800-866-9933
Variable Life Insurance: 800-423-9398
Whole Life / Universal Life: 800-866-9933

Athene Customer Service – Website

Customer service options, knowledge base, FAQ, self service and contact forms on the Athene website: Visit.

Athene Customer Service – Email

– No customer care email was published.


Athene Customer Service – Twitter

The official twitter account of Athene: Click here.

Athene Customer Service – Facebook

The official facebook page of Athene: Visit.

Athene Customer Service – Chat

– The company does not provide customer care by chat.

Athene Customer Service – Address

The postal mail address of Athene customer service / head office is: Athene USA
7700 Mills Civic Parkway
West Des Moines, IA 50266.


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