How to contact Citizens Bank? Here are the different ways to get in touch with Citizens Bank customer service: Phone, chat, email, contact form, Facebook, Twitter and more.
Contact Channels:
Citizens Bank Customer Service – Phone
Contact Citizens Bank by phone on: 800-922-9999.
Customer service hours of operation: Monday-Friday: 7am-10pm EST
Saturday-Sunday: 9am-6pm EST.
Additional phone numbers:
Business Banking – Monday-Friday: 7am-7pm EST, Saturday-Sunday: 9am-5pm EST
– Existing Customers: 800-862-6200
– New Customers: 800-428-7463
Checking and Savings Accounts – Monday-Friday: 7am-10pm EST, Saturday-Sunday: 9am-6pm EST
– New checking account, savings account, or a new CD: 877-360-2472
– existing checking account, savings account or CD: 800-922-9999
Credit Cards – Monday-Friday: 7am-10pm EST, Saturday-Sunday: 9am-6pm EST
– Credit Card Applications: 888-333-5145 for questions about
-Credit Card: 800-684-2222
Citizens Bank Home Equity Loans® Customer Service – Monday-Thursday: 8am-8pm EST, Friday: 8am-6pm EST, Saturday: 9am-3pm EST
– New Home Loan Application: 800-340-5626 for questions regarding an application for a .
– Existing Home Loan: 866-999-0216
Citizens Bank Mortgage Loans® Customer Service – Monday-Friday: 8am-8pm EST
Hours: 8:00 AM to 8:00 PM Mon-Fri
– New Mortgage Applications: 888-514-2300
– Existing Mortgage Customers: 800-234-6002
Citizens Bank Personal Loans® – Monday-Friday: 8am-9pm EST, Saturday: 8:30am-5pm EST
– Personal Loan Applications: 888-333-0104
– Personal Loans: 866-999-0107
Citizens Bank Student Loan® Customer Service – Monday-Friday: 8am-9pm EST, Saturday: 8:30am-5pm EST
– Student Loan Applications: 800-600-0008
– Student Loans: 866-259-3767
Citizens Bank Education Refinance Loan® Customer Service – Monday-Friday: 8am-9pm EST, Saturday: 8:30am-5pm EST
– Education Refinance Loan Applications: 888-411-0266
– Education Refinance Loans: 866-259-3767
Wealth Management – Monday-Friday: 8am-6pm EST
– Citizens Investment Services® existing investment and retirement accounts: 866-919-4520
– SpeciFi® digital advisor enrollment assistance or account inquiries: 866-471-5465
– Premier Advisory or automated account inquiries: 866-919-7699
– Clarfeld | Citizens Private Wealth™ or automated account inquiries: 866-605-4357
Citizens Bank Customer Service – Website
Customer service options, knowledge base, FAQ, self service and contact forms on the Citizens Bank website: Visit.
Citizens Bank Customer Service – Email
Customers can contact Citizens Bank customer service on: [email protected].
Citizens Bank Customer Service – Twitter
Customers can contact Citizens Bank on the company’s Twitter account: click here.
Citizens Bank Customer Service – Facebook
The official facebook page of Citizens Bank: Visit.
Citizens Bank Customer Service – Chat
– The company does not provide customer service by chat.
Citizens Bank Customer Service – Address
Citizens Bank customer service postal address: 1 Citizens Plaza, Providence, RI, 2903 USA.
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