Ctrip Customer Support

Find here all the different methods for contacting Ctrip. Contact the customer service of Ctrip by your preferred channel: Phone, website, email or social media accounts.

Ways to Contact Customer Service:

Ctrip Customer Service – Phone

Ctrip customer service phone number: 86-21-3210-4669.

Customer service operating hours: Not published.

Ctrip Customer Service – Website

Customer service, contact forms, FAQ and self service options on the Ctrip website: click here.

Ctrip Customer Service – Email

Email address of the Ctrip customer support is: [email protected].

Ctrip Customer Service – Twitter

– No customer support on the company’s twitter account.

Ctrip Customer Service – Facebook

The official facebook page of Ctrip: Visit.

Ctrip Customer Service – Chat

– The company does not provide customer care by chat.


Ctrip Customer Service – Address

The postal mail address of Ctrip customer service / head office is: No. 99 Fu Quan Road, Shanghai, PRC, 200335, China.


Custservice provides contact details for leading companies and websites. We do not provide any customer support ourselves. All the information on this website is gathered from the companies websites, social media and customer feedback. We strive for perfection, but can not assure that the information on this website is 100% accurate. In case of mistakes or missing data - please help us to remain accurate by sending us your feedback.