Navient Customer Support

The best ways to get in touch with Navient. All the best ways to contact Navient customer service: Phone, chat, email, Facebook, Twitter and more.

Ways to Contact Customer Service:

Navient Customer Service – Phone

Contact Navient by phone on: 888-272-5543.

Customer service hours of operation: Monday-Thursday: 8am-9pm ET
Friday: 8am-8pm ET.

Additional phone numbers:

TDD: 877-713-3833
FFELP and HEAL Student Loans: 888-272-5543
U.S. Department of Education Student Loans: 800-722-1300
Private Student Loans: 888-272-5543
For Military Service Members: 855-284-4879
For School Aid Offices: 888-272-4665

Navient Customer Service – Website

Customer service options, knowledge base, FAQ, self service and contact forms on the Navient website: Visit.

Navient Customer Service – Email

The email address of Navient customer service is: [email protected].

Navient Customer Service – Twitter

Customer service on Navient Twitter account: click here.

Navient Customer Service – Facebook

Customers can contact Navient on the company’s official Facebook page: Click here.

Navient Customer Service – Chat

– No customer service chat option.

Navient Customer Service – Address

The address of Navient customer service or head office: P.O. Box 9533, Wilkes-Barre, PA 18773-9533, USA.


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