Taobao Customer Support

Trying to contact Taobao customer service? We list here the different channels for contacting Taobao: Website, contact center, social media pages and more.

Ways to Contact Customer Service:

Taobao Customer Service – Phone

Taobao customer support phone number: 86-571-8815-8198.

Customer support hours of operation: 24/7.

Taobao Customer Service – Website

Customer service options, knowledge base, FAQ, self service and contact forms on the Taobao website: Visit.

Taobao Customer Service – Email

– No customer service by email.

Taobao Customer Service – Twitter

– No customer service on the company’s twitter account.

Taobao Customer Service – Facebook

Customers can contact Taobao on the company’s official Facebook page: Click here.

Taobao Customer Service – Chat

– No customer support by chat.

Taobao Customer Service – Address

The postal address of Taobao customer support or head office: 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121, China.


Custservice provides contact details for leading companies and websites. We do not provide any customer support ourselves. All the information on this website is gathered from the companies websites, social media and customer feedback. We strive for perfection, but can not assure that the information on this website is 100% accurate. In case of mistakes or missing data - please help us to remain accurate by sending us your feedback.

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